MWDHOSTING Privacy Policy

Protecting your privacy is MWDHosting’s top priority. Therefore, we operate our website under the following guidelines to protect your personal identification. MWDHosting policies and procedures in handling customer information have been created with the understanding that Internet technologies are still evolving. In addition, Internet business methods are in constant development to meet the needs and opportunities of changing technologies. As a result, MWDHosting policies and procedures are subject to change.

How does MWDHosting collect information from you?

MWDHosting collects your personal information directly through the forms you fill on our website, corresponding with us by e-mail at support@mwdhosting.com, writing by post, or speaking by phone.

Additionally, MWDHosting also collects information when you browse our website and use our software. Some data collection methods are automated.

We may also obtain information from trusted third-party service providers, fraud-prevention databases, domain registrars, or payment processors to verify your identity and prevent abuse.

What information does MWDHosting collect?

Personal Information

This includes but is not limited to:

• Name
• Address
• Date of birth
• Telephone number
• Postal address
• E-mail address
• IP address
• Browser type, operating system, screen resolution, ISP
• Pages you view and visit duration
• Credit card details (if applicable)
• Company details (name, address, contacts, tax ID, etc.)

We may also collect, where required for legal or compliance purposes:

• Government-issued identification (passport, ID card, driver’s license)
• Bank account details for billing or refunds

User Communications

Any communication between you and MWDHosting (emails, letters, forum posts, testimonials, etc.).

Server Information

If you use our services (Hosting, VPS, Dedicated Servers, SSL, etc.), we may collect:

• License status of installed software
• Source of software license
• Server details (IP address, OS, virtualization use)
• Usage patterns of hosting/software features
• Temporary access credentials (such as SSH or control panel login) provided for technical support purposes. These are treated with strict confidentiality and removed after use.

Non-Personal Information

Aggregated or anonymized data that does not identify an individual.

Children’s Privacy

MWDHosting does not knowingly collect information from children under 13. If such data is identified, it will be deleted unless required by law.

For users between 13 and 18 years of age, parental or guardian consent may be required in accordance with applicable laws.

How does MWDHosting use and store information?

We may use your Personal Information:

• To create/authenticate your account
• To process transactions
• To provide technical support
• To communicate regarding services and updates
• To send newsletters (with your consent)
• To send important notices (policy changes, product updates, etc.)

We retain information only as long as necessary unless required by law. Data that is no longer required will be securely destroyed or anonymized.

Data Storage & Security

Your data may be stored at MWDHosting’s offices or partner datacenters.

By accepting our Terms of Service, you consent to this transfer and storage.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

However, no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Modifying Your Information

You can update your information through the MWDHosting Client Billing System or by contacting us at support@mwdhosting.com.

Domain registrants may request WHOIS record updates in accordance with ICANN requirements.

Direct Mailings

MWDHosting may send you promotional or product-related emails. You can opt out anytime by contacting support@mwdhosting.com.

However, certain essential communications (such as billing notices, service updates, or legal notices) cannot be opted out of, as they are necessary for service delivery.

Public Forums

If you participate in forums or chats, please note that any information you disclose is public and may be collected by others.

Your Rights

As a user, you have the right to:

• Access your personal data
• Correct inaccuracies
• Request data deletion (where legally possible)
• Object to processing
• Request data portability
• Ask about automated decision-making or profiling related to your account

MWDHosting reserves the right to deny requests that are excessive, abusive, or unfounded.

To exercise these rights, contact support@mwdhosting.com.

Cookies

MWDHosting uses cookies to improve user experience, including:

• Strictly necessary cookies
• Performance & functionality cookies
• Analytical cookies (e.g., Google Analytics)

By using our services, you consent to the use of cookies.

If you choose to disable cookies, some parts of our website or client portal may not function correctly.

Third-Party Links

Our website may link to third-party websites. These sites have their own privacy policies, and MWDHosting is not responsible for them.

Disclosure of Information

MWDHosting will not disclose your information unless:

• Required by law
• Necessary to protect our rights or customers
• Required by legal authorities
• In case of merger/acquisition (with prior notice to you)
• To trusted partners or affiliates for the purpose of delivering services to you
• To authorities or anti-fraud organizations in cases of abuse, illegal activities, or violations of our Terms of Service

Limitation of Liability

While MWDHosting takes all reasonable precautions to protect your information, we are not liable for:

• Unauthorized access due to user negligence (e.g., weak passwords, shared credentials)
• Data loss resulting from hardware failure, cyber-attacks, or third-party service interruptions
• Any indirect, incidental, or consequential damages arising from use of our services

Policy Changes

MWDHosting may revise this Privacy Policy from time to time. Updates will be published on our website, and material changes will be communicated via email or client notices. Continued use of our services after updates indicates your acceptance of the revised policy.